), edit it (click
), view the information about the record (hover mouse over
) and if it's created or owned by you - remove it (click
).
to remove the record from your favourites and to make it your favourite - click
. Click here to learn more about favorites.
) means that you're subscribing the record (tracking changes) and that you've seen the latest version of it. A red dot (
) also means that you're subscribing the record, but you haven't seen the latest version of it - you are not up-to-date. Hover mouse over the red dot to see the changes that have been made since you last saw the record. Clicking either red or green dot will unsubscribe the record. A grey dot (
) means that you're not subscribing the record and clicking it will start the subscription. Click here to learn more about subscriptions.
- subscription buttton. There can be two different icons in this spot:
or
. All of them refer to the status of your subscription to this record. To learn more about subscriptions click here.
- favorites indicator. You can also see another icon here:
. They inform whether record is among your favorite ones or not. To learn more about favorites click here.
- basic info. Hover your mouse over this icon to see some basic information about the record's creation, edition etc.
- copy tool. It allows you to copy values from the record in an easy and convenient way. When you click it, a window with record's essential values will appear. To copy them click "Copy" button or use a keyboard shortcut.
- history. Click this button to see detailed history of all changes that were made to the record. If there weren't any changes, the button is inactive and it looks like this:
.
,
,
- these buttons and some other may appear on this action panel depending on the type of the record. These ones create new event, task or phonecall connected with the record.
- new note. Click here to add a new note to the record. To learn more about notes click here.
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Usually there are many records stored in a system, but not all of them are of interest for the particular user. To help you display only the records you want Record Browser offers a very usefull tool: displaying recent or favorite records only. To choose one of this options, select it from the basic filtering list placed near the title of the module you are currently browsing (on the picture "Companies" module is used as example). There are 3 options available on this list: "All", "Recent" and "Favorites". "All" means that you want to display all possible and available to you records in the category. "Recent" will display records recently seen by you - usually the last 15 you've seen (but this depends on the module). "Favorites" option is used to display only these records that are marked as your favorite. Majority of modules use favorites as a tool, but you may sometimes encounter a module without this functionality, for example, Phone Calls. |
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When module uses favorites there is a special column visible (when browsing records) that shows whether record is one of favorites or not. This column has the label "Fav". Yellow star icon ( ) means that the record is on the favorite list and will be displayed when the "Favorites" display option is chosen. Clicking on this icon will remove the record from favorites (and the icon near the record will be changed to gray star). Gray star icon ( ) means that the record isn't on the favorites list and won't be displayed in the "Favorites" mode. Clicking this icon will, analogically, make the record one of the favorites (and change it's star icon to yellow one). The same star icon you can see while viewing record details, in the top right corner, among other actions. You can use it the same way as the ones in browsing records mode.
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Subscriptions are very important and useful tool implemented in the system. The main idea behind them is to allow users to track changes in records that are important or interesting for them. Subscribing to a record means that from that moment you will be notified of all the changes that are made to that record. For some specific types of records not only changes are tracked, but also the records that use the subscribe record are listed. For example if you subscribe a contact, you will be notified of all the tasks that are assigned for this contact, provided you have an access to them.
The basic and most convenient way of displaying tracked changes is a dashboard applet specifically designed for subscriptions. However, you can view them through Record Browser as well. You can see whether the record is subscribed by you or not and you are informed whether you've seen the last changes or not. While browsing records, the column that covers these aspects is labeled as "Sub" (on the picture). You can see there dots in three different colors. The grey dot ( ) means that you don't subscribe the record, the green one ( ) means that you are subscribing the record and you have seen all the changes, the red one ( ) means that you are subscribing the record and haven't seen recent changes. Hovering the mouse over the red dot will display a tooltip with the changes made since you last viewed the record. Clicking a red or green dot will unsubscribe a record and clicking a gray dot will subcribe a record. To change the status of the record from red to green dot you may view the record (click on it to view its details) or mark the changes as seen in the subscriptions applet.
You can see a similar dot while veiwing record details. It is located on actions panel in the top right corner. It can be either green or grey and you can use it to subscribe or unsubscribe the viewed record. |
), edit note (
), delete note (
), copy note (
), cut note (
), history (
), basic info (
). Click on the icon to perform respective action. The last icon shows basic info in a tooltip after you hover mouse over it.
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There are many settings and tools in Record Browser that are optional and can be changed. They are split in two main categories - "Browsing tables" and "Browsing records". Both of them are accessible in the same way - via control panel. You can access control panel by choosing it from menu: Menu -> My settings -> Control panel (as shown on the picture). Here you can find buttons that will get you to both Record Browser settings categories among other. "Browsing tables" category contains more general settings, like number of records per page, while "Browsing records" deals with matters like the way of displaying specific types of records. |
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Back button is used to leave the settings category without making any changes. It takes you back to control panel. |
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Save button is used to save the changes in settings that you made. It saves the changes and takes you back to control panel. |
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Restore button changes the settings to default values. It doesn't however save this changes. You still have to confirm (using Save button) or cancel them (by using Back button). |
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Browsing tables options category groups the general browsing settings that are applied in all modules and to all kinds of records. Here you can find settings dealing with the look of the record tables, searching and sorting. |
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Browsing records category mainly allows you to set several options for each type of records separatedly. You will also find here some options dealing with creating and editing redords. |
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